Cleaning Services Terms and Conditions
1. Accessing Our Site
1.1 Accessing our site is permitted on a temporary basis. We reserve the right to restrict access to all or any part of our site for periods of time due to scheduled or unscheduled maintenance, content modification, and for other purposes, without notice.
1.2 Occasionally, we may withdraw access to our entire site, or parts of it, to users who have registered with us at our own discretion.
1.4 You take full responsibility for arranging your access to our site. It is also your responsibility to ensure that all persons who access our site through your Internet connection are aware of these terms, and that they abide by them.
2. Transactions through our site and our liability to you
2.1 We act as an introductory agent for providers of services and as such, we are authorised by said providers to enter into a contract with you on the service providers’ behalf. To this end, we take your booking enquiry, assign the booking to an available provider (Provider), and then confirm the details of your booking via email. We also send a link to the Services Terms and Conditions in the email.
2.2 A contract will come into existence between you and the Provider upon your consent to the Services Terms and Conditions and the terms set out in the email using the link provided in the email.
2.3 The two sides of the contract are you and the Provider. The responsibility for the provision of the services rests solely with the Provider. Please read the Services Terms and Conditions carefully as you will be legally bound once you have indicated your agree to them.
2.4 Your contract is with the Provider, however, we will remain your primary point of contact during the provision of the services by the Provider. All non-cash payments you make will be processed by us on behalf of the Provider.
2.5 While we use reasonable endeavours to vet and select a reliable Provider, it is solely the Provider's responsibility to provide the services. You agree that we are not responsible in any manner or liable for the provision of the services.
2.6 We gladly accept your feedback on service providers. Should you experience problems of any kind with a certain service provider, please contact us immediately on 020 3404 5516.
3. Right Of Intellectual Property
3.1 We own all intellectual property rights for our website, and of the material published on it. These works are protected by copyright laws and treaties established around the world. Therefore, all rights are reserved.
3.2 You may print off a single copy, and may download extracts, of any page(s) from our site for your personal references, and you may draw the attention of others within your organisation to the material posted on our site.
3.3 You can not modify the paper (or digital copies) of any materials you have printed off or downloaded. You can not use any illustrations, photographs, video or audio material, or any graphics separately from any accompanying text.
3.4 Our status (and that of any identified contributors) as the authors of material on our site is to be always acknowledged.
3.5 You can not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.
4. Reliance On Published Information
4.1 Reliance shouldn't be placed on commentary and other materials published on our website as they are not intended to amount to advice.
4.2 We hereby are to disclaim all the liability and responsibility that may arise from any reliance placed on said materials by a visitor of our website, or by other parties who may be informed of of its contents.
5. Our Website Is Regularly Being Updated
5.1 We regularly update the appearance and content of our website, and this could happen at any time. If the needed, we may end the access to our website, or close it indefinitely.
5.2 The material published on our website may be out of date at any given time, and we are not obligated to update it.
6. Liability For The Material Published On Our Website
6.1 The material posted on our website is provided without any conditions, guarantees, or warranties to its accuracy. As permitted by law, we, other members of our group of companies, and third parties connected to us hereby expressly exclude:
6.1.1 All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
6.1.2 Liability for any direct, indirect, or consequential losses or damages incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including:
22.214.171.124 income or revenue loss;
126.96.36.199 business loss;
188.8.131.52 profits or contracts loss;
184.108.40.206 anticipated savings loss;
220.127.116.11 data loss;
18.104.22.168 good will loss;
22.214.171.124 wasted management or office time;
and whether caused by tort (including negligence), breach of contract or otherwise, even if it is foreseeable.
6.2 However, this does not affect in any way our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
7. Information about you and your visits to our site
7.2 By using our site, you agree to such processing and you acknowledged that all data, which you have provided is accurate.
8. Uploading material to our site
8.1 You can make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, provided that you comply with the content standards set out in these terms. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
8.2 We will not consider any material you upload to our site confidential or proprietary. For any content, you automatically grant us a royalty-free, perpetual, irrevocable, license to use, reproduce, modify, publish, edit, translate, distribute, and display the content submission in any media or in any form, format, technology. In the event of a claim from a third party that any material you have posted or uploaded violates in any way their their intellectual property rights, or of their right to privacy, we have the right to disclose your identity to them.
8.3 We can not be held responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
8.4 We are not required to host, display, or distribute any content. We may refuse to accept or transmit content. We have the right to remove or delete content, which in our opinion does not comply with the content standards set out in these terms.
9. Viruses, malware, and other offences
9.1. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our site. You must not attempt to gain unauthorised access to any part of our site, the server on which our site is stored, or any other server, computer, or database connected to our site. You must not attack our site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
9.2. By breaching the provisions of 9.1. you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use our site will cease immediately in the event of such a breach.
9.3. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
10. Linking to our site
10.1 You may link to our homepage provided that you do so in a fair and legal manner, and in no way suggesting any form of association, endorsement or approval on our part where none exists. You can not use any logos or trademarks displayed on our site without our express permission. You can not link to our site in a way which may damage our reputation or take unfair advantage of it.
10.2 You must not establish a link from any website that is not owned by you.
10.3 You can not frame our site on any other site, nor may you create a link to any part of our site other than the home page. Any linking permission can be withdrawn at our discretion without notice. The website from which you are linking must comply in all respects with the content standards set out in these terms.
10.4 If you wish to make any use of material on our site other than that set out above, please address your request to [email protected]
11. Links from our site
11.1 Any links to other sites and resources provided by third parties which are displayed on our website are provided for your information only.
11.2 We have no control over the contents of those sites or resources. You can not hold us responsible for them or for any loss or damage that may arise from your use of them.
12. Jurisdiction and applicable law
12.1 Any claim or dispute arising from, or related to, a visit to our site will be be subject to English law and the non-exclusive jurisdiction of the English courts. We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
12.2 Any disputes concerning these terms and conditions, or any matters arising therefrom or associated therewith (including non-contractual disputes or claims) will be governed by and construed in accordance with the law of England and Wales.
14. Concerns that May Arise
If you wish to express any concerns about material which appears on our site, please contact [email protected]